The HPC Fire ONE App helps homeowners, contractors, and designers preview, install, troubleshoot, and control compatible HPC Fire features directly from a smartphone. Available on the Apple App Store and Google Play, the app includes augmented reality visualization, guided installation assistance, troubleshooting support, and Bluetooth control for compatible Hi/Lo electronic ignition systems.
HPC Fire is one of the leading fire pit brands we carry here at Firepits Direct, and one of the reasons we love their products is their commitment to innovation and technology. Their electronic ignition systems are some of the best-selling products in our collection, both for their quality and convenient, easy-to-use design.
One of our favorite features of the HPC electronic ignitions is that if you choose the optional Hi/Lo model, it can be controlled via the HPC Fire ONE App on your smartphone. And that’s not all it does. HPC has created a full-featured tech suite for getting the most out of your fire pit, so we’ve broken down what it offers to help with your shopping experience.
HPC Fire ONE App Features
| Feature | What It Does |
|---|---|
| Augmented Reality | Preview compatible fire pits and fire tables in your outdoor space. |
| Assembly Assistance | Get step-by-step installation guidance and setup support. |
| Troubleshooting | Identify common issues and review recommended solutions. |
| Smart Controls | Control compatible Hi/Lo electronic ignition systems from your phone. |
Preview Fire Pits in Your Space with Augmented Reality
The first step in the process is finding a fire pit that will suit your needs. HPC offers a wide variety of pre-built gas fire pits and gas fire tables, and while you can refer to the dimensions and images on our site, the easiest way to know whether a fire feature will suit your space is to see it in action.
The HPC Fire ONE app has you covered, with augmented reality technology that uses your phone’s camera and a complete library of dimensions and images to show you exactly how a fire feature will look in your backyard or patio. If you’re in the market for a new fire table or fire pit for your home or business, you can shop HPC’s offerings with ease using the HPC Fire ONE app to see them in action. This feature is also helpful for contractors looking to help a customer choose a fire feature for installation.
Guided Assembly and Installation Assistance
While every HPC fire pit and fire table comes with easy-to-use assembly instructions, the experience of putting one together gets even easier with the app. It starts by telling you what tools you’ll need and what the required clearances are for your particular model, then walks you step by step through the assembly process.
It even shows you how to properly connect the fire feature to the gas line and check for leaks, helping you feel confident in your installation. Finally, it also provides troubleshooting assistance, helping you identify why your fire feature may not be working correctly and offering guidance to help fix the issue quickly and easily. This part of the app is a must-have for any DIYer installing compatible gas fire pit kits or fire features.
Control Compatible Fire Features from Your Smartphone
Once you’ve used augmented reality to pick the right fire pit and used the convenient instructions to install it, you’ll need a way to turn it on. While many HPC fire features either come with a remote control or can be upgraded with one, the ease and simplicity of controlling it with your phone is tough to beat. Note: this only applies to HPC fire features with electronic ignition and Hi/Lo functionality.
It can also provide peace of mind by allowing you to implement password protection to prevent unauthorized use, and it includes a timer/lockout function that’s a must for fire features in commercial applications, communal areas, rental units, and Airbnb properties. On top of that, it also provides useful statistics such as total burn time and internal temperature, and it will alert you of issues so you can address them before they become costly.
Why Homeowners and Contractors Use the HPC Fire ONE App
If you’re already the proud owner of an HPC fire feature, you may already have this app installed on your phone. If you’re a homeowner or contractor in the market for a new fire pit, fire table, or fire pit burner, the HPC Fire ONE App is an excellent companion for every step of the process, from shopping to installation to enjoyment.
If you’re looking for more information on HPC products, troubleshooting, or help integrating this app with your current fire feature, our product specialists would be happy to help. They’re available Monday through Friday 8 a.m. to 5 p.m. Central Time via phone, email, or chat to take your questions.
Frequently Asked Questions About the HPC Fire ONE App
Is the HPC Fire ONE App free?
Yes. The app is available as a free download through the Apple App Store and Google Play Store.
Can I control my fire pit with the HPC Fire ONE App?
Yes, but only compatible HPC electronic ignition systems equipped with Hi/Lo functionality support smartphone control.
Does the app work with all HPC Fire products?
Some app features, such as augmented reality visualization, are useful when shopping for HPC products. Control functionality depends on the ignition system installed in your fire feature.
Can contractors use the HPC Fire ONE App?
Yes. The augmented reality, installation guidance, and troubleshooting tools make the app useful for contractors, designers, and installers working with HPC Fire products.
Does the app help with troubleshooting?
Yes. The app includes troubleshooting assistance to help diagnose common operational issues and provide guidance on potential solutions.
Shop HPC Fire Products
Final Thoughts
The HPC Fire ONE App is much more than a remote control. It can help you visualize a fire feature before purchase, simplify installation, troubleshoot issues, and manage compatible fire pits directly from your smartphone. If you need help choosing the right product, planning your project, or finding compatible components, contact our product specialists for expert guidance.
